Manage Billing

View invoices, receipts and change the card on file on an individual account

Control the billing on an individual account in the user billing section. You can view past invoices, the upcoming invoice, receipts, change the payment method on file and set a maximum property limit on the account.

This section will be empty until a paid property has been added to your personal account.

Changing the property limit

A limit on the number of properties exists to restrict the number of properties that can be easily added to an account to prevent an unexpectedly large bill. The property limit can be changed from one to unlimited by selecting the change property limit button and dragging the slider to the desired amount.

Updating the payment method

Pressing edit in the payment method details will update the payment method. The Stripe website will be shown with a form to update the payment information on file. Valid card information must be input. Individual accounts must have matching names with the payment method on file. The country and province/state information on file matching the card is used to determine the sales tax or value-added tax to apply to each payment. The tax account is provided on each invoice tax is paid.

Reviewing and downloading invoices and receipts

All invoices and receipts for any services provided by ReturnSuite will appear under invoices and receipts. Selecting a row will show the abbreviated invoice line items and total amounts.

The expected upcoming invoice amount and line items are available for recurring payments. An invoice is not available until the billing date has passed.

Select download to receive a PDF of the invoice. Select download receipt to receive a PDF of the payment. All tax information and payment details are provided in the downloaded documents.